Unit 4222-302 Engage in personal development in health, social care or children's and young peoples settings
Outcome 1

Understand what is required for competence in own work role.

1) My job role as Field care supervisor is based around me being responsible for a caseload of customers and carer's. I have a duty of care to both to ensure that they remain safe and happy in the care they give/receive.
The carer's that I am supervisor for I have to ensure they stay compliant which means the following:
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We hold all relevant documentation for them
All mandatory training is up to date
Spot check them on a regular basis to ensure they are following training policy and procedure
Quarterly supervisions annual appraisal

For my customers I have to do the following:
● Assess the customers when they first come to Allied to ensure that we can meet their needs.
The assessments are then put into a care plan which will keep the customer and carer's safe.
● Ensure their care plan is person centered so they are able to feel comfortable and independent in their own homes.
● Review care plans on at least a 6 monthly basis or when requested by carers or customer.
● Assist customers to remain independent safely in their own home. This could mean assisting them to contact outside services such as doctor, social services, hairdressers.
It is also my job to recruit new carers and ensure we are get all relevant paperwork such as references and a negative DBS certificate before they are able to go our and see our carers. Once the new carers have done their induction training (providing they pass) and all relevant documentation has been obtained I will then need to pair them up with a care coach who they will do their shadowing with.
2) Although I have a job description that tells me what I have to do, there are a number of relevant standards that tell me how I must to tasks in my role. These are standards are the codes of practice, standards set by CQC, minimum standard, national occupational standards, company policies and procedures and health and safety act. Below is table that shows how my job role fits into each.
Standard
Codes of practice

Expectation from job role
It is my job to promote the rights and interests of the services users and carers. Ensure their independence is maintained with their safety maintained. Ensure I am trusted with their best interests and wishes and ensure their rights are respected. I am responsible for the standard of work carers do and ensure that their skills and knowledge is developed. Ensure customers

CQC national standard

minimum standards

National occupational standards

Policies and procedures

rights are upheld as long their behaviour is not a danger to themselves and others.
It my job to work with the customers to write a care plan they are happy with. I assess them to make sure their care is what they want and meets their needs and desired outcomes in a timely and safe manner. Their care plan with also ensure the values, beliefs, dignity and privacy are respected. It is also important that I make sure that clear communication and permission has been given.
Ensure that myself and my carers have obtained the minimum stands of training and maintain these to be competent and compliant in the jobs that we do.
Ensure that I and my carers reach the standards, identify those that are not and assist them to reach them.
Ensure all the tasks I do abide by the policies and procedures set by Allied healthcare. For example the health and safety policy states that
I must identify and report any hazards and eliminate them if I am able.

Outcome 2 Be able to reflect on practice
1) Health and social care is an industry that changes on a daily basis, it is one that is kept a close eye on by its regulators (CQC) and in the media which is why all workers need to keep up to date and be proactive in reflective practice to continuously improve the quality of service provided. This can be done by ensuring all training