areer SnapshotTen years of commended performance in key customer service and support roles.Expert in customer care/communications, problem solving, relationship building and user training and support.Computer SkillsWord, Excel, PowerPoint, Outlook.Mission StatementStrive to exceed customer/ employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first. | | Customer Service & Support SpecialistOffering an award-winning track record of customer care excellence within high-volume environments that include… Call Centers Online Support Customer Service DesksKey Skills | | | World-Class Customer ServiceTroubleshooting/ Problem SolvingCustomer Order Fulfillment | Call Center OperationsComplaint Handling * | | | Professional Experience | | | Smilecare Jacksonville, FL | Patient coordinator, 2001 to 2010 | | | Humana Jacksonville, FL | Customer Service Specialist,1998 to 2001 | | | Fnf — Jacksonville, FL | Customer Service Rep, 1994 to 1998 | | | | | | | Provided telephone, online and face-to-face customer service/support within high-volume call centers (handling an average of 95 calls/internet inquiries daily), as well as filing claims, processing referrals and prior authorizations, scheduling procedures, office appointments and reviewing treatment plans..Performance Review Excerpts“…For the second year in a row, Christy has been the top performer on my team…exceeded her call metrics goals by 15%...excellent communication, technical support and troubleshooting
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hiring.) Westfield Santa Anita job opportunities are also available online, at www.westfield.com/santaanita in the services section. AEROPOSTALE- Men’s & Women’s Apparel Opportunity: Now hiring for seasonal sales associates. Visit store application. Contact: Suzie / Phone: 626.574.5844 Location: Upper Level, Macy’s Wing AMY’S HALLMARK – Books, Cards, Gifts & Music Opportunity: Now hiring key holder (entry level management) previous experience necessary. Also Opportunity: Now hiring for part-time sales…
Career Choices Indeed.com and Careerbuilder.com are two career websites I have visited. Indeed.com has good features to applicants who have high school education, some college credits, college degree and graduate degree. Their relation to employment services seems to have more opportunity to many different types of applicants out there; because they contracted to employers who offers this; graduated college, summer, seasonal, summer, teens, temporary, volunteer, work at home, full-time, part-time and…
is a resume? A forward or future focused document Is a marketing tool A brochure A sales pamphlet Benefits and skills and qualities, we are going to sell us to the right person. A thought full collection of accomplishments, key benefits, skills, values, contributions, and experiences A targeted and specific document that an employer would see value in A ‘what’ document WIIFM? - What’s in it for me? Employers are thinking WIIFM. Think like an employer when you handing the resume… Clearly…
............xx Management Team Plan ................................................xx Key Executives Key Advisors Service Providers Company Description..................................................xx Motivations Business History Business Concept Product or Service Plan..............................................xx Products or Services Unique Selling Proposition Competitive Products or Services Product Development Milestones Vision and Mission Statements..........................…
Just because the company is #1 today, doesn’t mean they will be able to sustain that status. In order for the company to continue to succeed, they will need to broaden their services. The goal is to develop a relationship with both job seekers and recruiters. Monster.com must find a way to sustain relationships with their customers after they have…
Our Services: IHA is a UK-based recruitment agency committed to offer quality recruitment, staffing, manpower and human resource solutions and services based on the following work arrangements: permanent placement contract placement temporary placement Our Approach At Achieve, we adopt a systematic approach to provide the strong fundamental support needed for the effective delivery of our services: advertised recruitment database selection Our Achievement We have engaged…
professional skills & learn more about how organizations operate Assignments: 15 hours minimum working in an organization approved by the Office of Service Learning must receive a satisfactory evaluation by supervisor Goals Paper Final Paper Components of an Organization What takes an organization from good to great? 1. People 2. Products and/or Services a. Research b. Health care c. Education 3. Capital ($) * In the Seven Pillars study, comparing a 10.8% average return to the 17.5% Good to Great…
SUMMARY The Butcher is responsible for the cutting, packaging, processing and sale of meat products to comply with Billy Bob’s Standards. Butchers will work to ensure an unprecedented shopping experience for the customer; to promote sales by focusing on quality, freshness, and customer service. REPORTING RELATIONSHIPS The Butcher is directly accountable to the Meat Manager. The butcher also works closely with other Team Members. CONDITIONS OF EMPLOYMENT You will need to be a qualified butcher A minimum…
Moines Integration Forum Agenda Welcome Integration Milestones: Where We Are Today Top 12 Challenges Integration Details: Transition Process Program Integration Human Resource Operations Customer Feedback Facilities Materials & Documents Customer Flow and Processes Assessment & Evaluation Integrated Services What’s Next Questions and Answers What You Can Do Now Integration Learning Labs Des Moines July 2009 Creston July 2009 Dubuque September 2009 Fort Dodge November 2009 Council Bluffs…
SMITH COLLEGE LAZARUS CENTER FOR CAREER DEVELOPMENT Resumes and cover letters For sample resumes, cover letters, and companion job descriptions, please see our online guide in the Handouts section of our website. For arts, acting, and academic resumes (C.V.s), please see our handout Specialized Resumes: The Arts and Academia. D R E W H A L L , N O R T H A M P T O N , M A 0 1 0 6 3 4 1 3 . 5 8 5 . 2 5 8 2 W W W . S M I T H . E D U / L A Z A R U S C E N T E R rev 08/13…
