THE IMPACT OF TRAINING AND DEVELOPMENT ON THE OVERALL PERFORMANCE OF THE ORGANISATION.

A CASE STUDY OF UBA KENYA BANK LIMITED

LIST OF ABBREVIATIONS 2
I: INTRODUCTION 3
Statement of the problem 3
Rationale of Justification of the study 3
Assumptions of the study 3
Conceptual Framework 4
Objectives of the study 4
Research Questions 4
II: LITERATURE REVIEW 5
Overview of Training 5
Human Capital Management 5
Human Resource Management and Training 6
Training 6
Development Gaps 8
III: RESEARCH DESIGN AND METHODOLOGY 10
Research Design 10
Target Population 10
Sampling Size and Sampling Procedure 10
Source of Data Collection 11
Research Instrument 11
Analysis of Data 11
REFERENCES 13
Appendix A: QUESTIONNAIRE
One major area of the Human Resource Management function of particular relevance to the effective use of human resources is training and development. Few people these days would argue against the importance of training as a major influence on the success of an organization. Employees are a crucial, but expensive resource. In order to sustain economic growth and effective performance, it is important to optimize the contribution of employees to the aims and goals of the organizations.
The general movement towards downsizing, flexible structures of organizations and the nature of management moving towards the devolution of power to the workforce give increasing emphasis to an environment of coaching and support. Training is necessary to ensure an adequate supply of staff that is technically and socially competent and capable of career development into specialist departments or management positions. There is therefore a continual need for the process of staff development, and training fulfils an important part of this process. Training should be viewed therefore as an integral part of the process of total quality management.

Human Capital Management

Human Resource Management has emerged as a major function in most organizations and is the focus for a wide-ranging debate concerning the nature of the contemporary employment relationships. For any enterprise to function effectively, it must have money, materials, supplies, equipment, ideas about the services