Human resources
Human resources are managed in two main ways
First it is important to recruit the right people monitor them and then decided how they can be best used
Then resources have to be provided for these employees in order to maintain an effective business operation. People,Quality,Quantity, Place, time
Resources needed to run a business
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Human resources
Employees are a business’s human resources
They need to be carefully managed!
-financial or physical resources do not need to be looked after as robustly
-288290227330If a machine is no longer useful you have three options
Throw it away
Sell it
Store it
4000020000If a machine is no longer useful you have three options
Throw it away
Sell it
Store it
- But human resources need to be dealt with sensitively
2201353136801But you cannot treat employees in this way there is legislation stopping this.
4000020000But you cannot treat employees in this way there is legislation stopping this.

3045100280670Employ treat employees appropriately
00Employ
treat employees appropriately
Looking after your human resources
It is important that organisations
Recruit
Staffing to meet changing business demands
Business may:
-recruit suitably qualified staff
-train staff from within the organisation
-what are the benefits of each
The level and type of staffing needs to change to keep up with changing demands of the business
-This is likely to affect the number of employees needed and the skills that they need to have
Looking after human resources
Many businesses keep HRIS (human resource information systems)
-this sores computerised records of the training and experience that employees have
-This helps to plan to expand or reduce the number of employees needed
-This helps to plan for the future succession planning
-a junior employee may receive training now for a future promotion
Businesses that plan well are less likely to have problems when their needs change – change in demand/ technology etc.
Activity
In 2009 Tesco reported 25% of all shopping at its stores was done through self-scanning
At ASDA 3.6MILLION CUSTOMERS USE THE SELF CHECKOUT SYSTEMS PER WEEK
-An increase of 60% from 2007
1. What impact is self-scanning likely to have on the human resources required at Tesco and Asda?
2. What are the advantages of this change in customer behaviour?
3. What are the disadvantages?
4. Suggest how the business can plan for the future?
5. What other businesses can you think of have used self-check out- what impact has this had on the business?
26/09/2014 Pauls Class
Human resources- recruitment and retention p1 p2 and m2
We have already established that HR looks after the staff in organisation
Recruitment and retention are two key roles of the HR department
HR have the responsibility of finding and keeping people with the right skills and knowledge to do their job correctly
Finding suitable staff to work within the organisation is critical
-Why?
For example KFC money handling skills customer service skills, time keeping skills…
290512533655Retention=Keeping employees for as long as possible to benefit from their experience
00Retention=Keeping employees for as long as possible to benefit from their experience

216535-5080Recruitment= Taking on employees
4000020000Recruitment= Taking on employees

Recruitment Methods Traditional vs. internet based
Recruitment site, CV, word of mouth, leaflet, advertisement
Internet based- Online
Traditional methodsInternet methods
Newspapers advertsWebsite
Paper based curriculum vitae (CV)Pop ups
LetterEmail
Word of mouthAdvertisement
Paper –based application formsVideo
Careers fairs
Posters
Retention
This is extremely important to a business
-Recruiting staff takes a lot of resources (time, money, staff = money
-To get value for money businesses need employees to stay
-Avoids the cost of recruiting again
-Can have an impact on staff moral (leaving staff