Business and Administration Level 2 NVQ - Unit 221 Essay

Words: 1670
Pages: 7

Use Office Equipment
Outcome 1: Know about different types of office equipment and its uses.
1.1: Identify different types of equipment and their uses.
Telephone – Used to make and receive inbound/outbound calls.
Franking Machine – Used to price outgoing mail
Printer – Used to print documents
Scanner – Used to scan documents to a user
Computer – Mainly used for Microsoft applications, email and the internet
Shredder – Used to shred private and confidential documents that may not be used by others.
1.2: Describe the different features of different types of office equipment
Telephone – A telephone maintains a few different features rather than just receiving and making calls. At work the phones that we use are often different to

The main waste within an office environment is electricity and this is caused by computers, printers scanners and lights etc. being left on overnight when the office is shut and there is no one in the building. Another large waste in an office environment is paper. Everyday paper will be used and most likely by the end of the week, or even the day thrown in the bin. Some things are printed on paper and only needed for a short time before being thrown in the trash.
3.2: Give examples of ways to reduce waste
A way of reducing waste is that lights, computers, printers and scanners etc… should be switched of from the main plugs in the wall to reduce un used energy. Another would be to keep soft copies of documents rather than printing and using paper which may be irrelevant.
3.3: Explain the purpose of minimising waste
The main purpose of minimising waste is that it may be cost efficient for the company and for the environment.
Outcome 4: Know about the different types of problems that may occur when using equipment and how to deal with them
4.1: Give examples of equipment problems
Some problems that can go wrong with types of equipment are that the printer could be jammed. Another problem that may occur could be that a wire is faulty with the computer and maybe that the franking machine was run out of credit.
4.2: Explain the purpose of following manufacturer’s instructions and organisational