Axia College Material
Appendix D

Contingency Theory of Leadership

|Description of work environment | |
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| |I plan on reviewing the type of business I would like to open. This will be a place |
| |where customers feel comfortable shopping. We will offer training classes in |
| |different types of crafts. In addition we will offer a place where crafters can meet|
| |together and discuss their trades. |
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| |Our work environment involves constant learning and training. We need to have good |
| |personal skill. The ability to multitask and move supplies. We require our |
| |employees to be motivated and energetic. This is a business in which new skills |
| |come about quickly new technique need to be learned constantly. |
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In the table below, categorize different leadership approaches that could be used in the work environment you have described. Provide different suggestions for each of the four approaches to leadership.

|Directive approach |Supportive approach |
|Discuss clear work rules and procedures in learning new skills. |Treat employees with respect and as important members of our |
|Issue a hand book and discuss any concerns. |company. |
|Develop a schedule with input of employees. |Listen to employee suggestions and concerns. |
|Explain to all employees that learning is a constant item with |Maintain an open door policy with all employees. |
|crafts since new technique come about quickly we need to be up to|Develop a rewards system when employees meet there goal or obtain|
|date. |learning skills that will benefit our company. |
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