within organisational culture, within Qantas this includes the sights, smells and noise that are experienced every day that has a reflection on the behaviour of the employees. The second aspect takes the values of the organization into deliberation. Analysing social norms, goals and standards offers a perception of what the members of care about, through doing so the company focus on achieving its three major strategic goals, safety, customer service and operational efficiency. The third aspect is the…
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