Use and Develop Systems that Promote Communication

Communication (from Latin "communis", meaning to share) is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. Communication “is a fundamental aspect of all human relationships” and is an essential element of good care. Communication involves the sender (a care worker) and the receiver (a service user). The receiver needs to give feedback, in words or gestures or behavior, so the sender knows that the message has been understood. Mr.x have been suffering from “ataxia”. His oral communication has been affected. The challenge has risen for care worker to
Physiological result from individuals' personal discomfort, caused—for example—by ill health, poor eyesight or hearing difficulties. Phrase, Words sounding the same but having different meaning can convey a different meaning altogether. Hence the communicator must ensure that the receiver receives the same meaning. It would be better if such words can be avoided by using alternatives. Individual linguistic, inappropriate words in communication can prevent people from understanding the message. Poorly explained or misunderstood messages can also result in confusion. The onset of dementia can create communication barriers within the person with dementia, such as word-finding problems, memory problems, using the same words repeatedly, not appearing to understand what it said, saying very little, the use of empty phrases, a lessening ability to be coherent and maintain a conversational topic in which the decline in ability to communicate.

Include the family and friends in the communication when resident is not able to understand what you are trying to say; ask the family and friends how the person can be helped to communicate with you; speak in a plain way, using words that are simple. For example, instead of asking if the person is hungry, ask, "Would you like to eat some eggs?";talk to patients and residents in a place that is quiet and that does NOT have a lot of distractions. Turn off the radio and TV while you are