Unit 2
Engage in Personal Development in Health, Social Care or Children’s and Young People’s Settings
1.1 Describe the duties and responsibilities of own work role
My duties as a care worker involve giving clients personal care, such as assisting with washing, dressing, toileting requirements including catheter and convene care. Assisting with nutritional requirements such as meal planning/preparation/feeding. It is my responsibility to ensure that the client maintains an acceptable level of health and to promote the clients well-being. It is also my responsibility to ensure that all company policies and procedures are carried out and to maintain records for the service delivered, along with responsibility for ensuring that my training needs are kept up-to-date so that I am at the level of standards required to undertake my role. Finally, it is my duty and responsibility to treat clients with respect and dignity at all times.
1.2 Explain expectations about own work role as expressed in relevant standards
The standards I have identified that influence the way I carry out my role as a carer working in care are:
Care Standards Act 2000
Domiciliary Care Regulations 2002
Health and Safety at Work Act 1974
Manual Handling Operations Regulations 1992
Management of Health and Safety at Work Regulations 1999
Codes of Practice
National Occupation Standards
Care Quality Commission Standards
These make up the standards to follow for good working practice within Health and Social Care.
Describe ways to ensure that personal attitudes or beliefs do not obstruct the quality of work
To ensure that personal attitudes or beliefs do not obstruct the quality of work carried out a carer should dedicate themselves to excellence, develop good work ethics and be professional at all times. It may also be possible to change personal attitudes through further training.
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2.1 Explain the importance of reflective practice in continuously improving the quality of service provided
Reflecting on work activities can help a care worker gain a better/clearer understanding of social, cultural, personal and historical experiences. Reflecting is learning through experience, so by deliberating in an orderly fashion we can learn from our own (or others) mistakes, and conversely from what we (or others) have done well and use this new knowledge to help us in future situations. Therefore, reflection can help us to find an awareness of our thoughts and feelings which may relate to a particular area of our working practice. Thus enabling a link between theory and practice, so allow ‘integrated’ learning.

2.3 Describe how own values, belief systems and experiences may affect working practice
It’s very important to put your own values and beliefs aside when working within our practice, to ensure all our service users requirements and needs are being maintained to high standard. I value every individual’s needs and beliefs, for example, respecting an individual’s religious beliefs and rights despite this being different to my own. If I was to witness poor practice, I would always be prepared to challenge and report any incidents to management and if I felt management didn’t deal with this matter appropriately I would take it to the next stage which means reporting to CQC (adhering to the Whistleblowing policy) but first I would discuss any