Essay on Starbucks: Organizational Culture

Words: 1049
Pages: 5

Starbucks:
Organizational Culture When people think of the most popular coffee house in the country and world, they immediately think of Starbucks. That's because it's true, but what most people don't know is that Starbucks is also ranked #1 on the Most Admired Food Services Companies to work for (America's most admired companies 2007, 2007), and # 16 Best Companies to work for (Best companies to work for 2007, 2007). It also ranked # 2 Most Admired Companies to work for over all, # 6 for Best People management, # 7 for Best Social responsibility, and # 10 for Best Innovation (America's most admired companies 2007, 2007). These are incredible numbers, which is why I choose Starbuck's as the most culturally appealing company that I would

Everything about this company has been about finding new and Starbucks: A Leading 4 improved ways to bring out the best taste and quality from its coffee. Later when the company was bought by its present owner and CEO Howard Schultz, he brought the business to a whole new level. Whether Starbucks was creating new and flavorful blends of coffee, offering healthcare benefits to every employee including part-timers, or creating new cup that were more environmentally friendly; this company has gone to great lengths to stay competitive while still maintaining it's values and principles. The organizational culture of Starbucks has a very strong culture. As mentioned earlier it has been voted one of the best places to work and that is because of its strong cultural values. Starbucks has drawn in quality employees through higher wages, better benefits, excellent working conditions, and exceptional management; because of these values Starbucks has a high retention rate.
Whereas most national retailers and fast-food chains had turnover rates for store employees ranging from 150 to 400 percent a year, the turnover rates for Starbucks' baristas ran about 65 percent. Starbucks' turnover for store managers was about 25 percent compared to about 50 percent for other chain retailers. (Gamble. & Thompson, n.d., Starbucks corporation, ¶ 26). Starbucks has a truly unique company and can be expressed as being a combination of ethical,