Starbucks Coffee Company Diversity Audit Cindy Rizo and Robin Jones Keller Graduate School of Management
In this paper, we will be discussing a diversity audit that took place with the Starbucks Coffee Company. The audit consists of the company’s background, what the team’s criteria for a diverse organization should be and the findings on what the organization diversity practices truly consist of based on research provided from interviews, company statements and news articles. The remaining of the paper will focus on the organization in terms of Thomas and Ely’s paradigms, building an inclusion breakthrough and a business case for diversity in the organization. Finally, recommendations for improvements will be discussed…show more content… “We believe in the idea of inclusion. Instead of focusing on a hard number, we need to create an environment that has a spirit of inclusion. That’s more important. It’s not just color, age, gender or sexual orientation. It’s about what you identify yourself as and having an environment that you feel comfortable in”. As the former VP of Diversity and inclusion, it was their mission to create this exact type of environment where everyone feels comfortable and welcome. Mr. Ogo believes if there is any challenge that Starbucks has faced in trying to make the idea of inclusion a part of their culture it is recognizing what that looks like outside of major cities. It is easy in major cities to incorporate the idea of inclusion because there is a more diverse atmosphere, however, Mr. Ogo is not sure that Starbucks as a whole has given a face to inclusion in rural areas such as Portland where mathematically it may not be easy to balance the scales because there just are not enough people of different backgrounds. As District manager for approximately 10 loop stores in Chicago, Mr. Ogo has a diverse management staff. Although his managers are mostly women, they do range in different ethnicities as well as gender and sexual orientation. He however is looking to even the playing field with hiring a few more men. Starbucks has always been
what he might have said wrong, but also puts the future of the company’s relations with its regional staff and authorities in jeopardy. Diagnosis This case is one of many examples of how people from different cultures and backgrounds do not take diversity into consideration. They evaluate and measure each other by their own scales and perceptions, which often lead to serious misunderstanding and conflicts. Baker knew a lot about Matt's political views, racial issues sensitivity and intolerance to…
student because i) If a student does not respect for the dignity of individual and human diversity, he/she will somewhere fail in later stages of life even if I pass that student now. For instance he/she might be asked in the interview stage of a renowned company after graduating that how they will spread human diversity in the workplace and most of the employers look for attributes such as dignity and human diversity in individual. Keeping better future of a student in mind, I will fail the student so…
1. Introduction 2 marks Diversity management is a strategy for enterprises to utilize human resources required for building competitive advantages in a market environment or a technology structure where they are placed. It is important for enterprises to strategically utilize human resources as a part of the management strategy for the purpose of enhancing their competitiveness rather than promoting welfare and corporate social responsibility. Globalization and other market environment changes…
Title: Corporate Governance Assignment topic Option 1 Conduct a review of the governance of your organisation (or one with which you are familiar) in the form of a report to the Chairman (or President) of the Governing Board of Directors. In the brief report use the concepts, tools and techniques learned in this subject to review the structure, process and effectiveness of the governance of the organisation and make recommendations for appropriate improvements. Executive summary This report…
mainstream diversity in our day-to-day work. It is designed to help staff identify and minimise any potential issues around equality. HSE has developed a migrant worker website providing advice and answers to some frequently asked questions. Building the evidence base We are building our web pages so we can share research findings and examples of good practice. Working together, sharing intelligence and good practice HSE's External Diversity Team monitor progress against the diversity priorities…
However, in order to be waived from the Code of Ethics, you must get approval from higher management. Each company has their own views, culture or vision. For Staples, they call it the Staples Soul which is made up of Community, Environment, Diversity, and Ethics (Staples Soul). Each category has a specific objective. Community deals with contributing time and money back into the local community. Staples has been involved in many organization like the Boys & Girl Club of America, City of Hope…
Price Waterhouse (PwC) and Bank of China (BOC) are international companies, and they offer great jobs related to business. In PwC and BOC, you have the opportunity to meet people from different cultures, experience diversity, and handle international programs, which will be a good chance for self-growth. My recommendation is that when you research companies, you should consider the companies' cultures, salaries, locations and the companies' forms---sole proprietorship…
support and rapport with students. As a result the learner outcomes were high and students were clearly enjoying the process. The profile was clear and showed equality and diversity although I did not use this to explain and show on my lesson plan, why the attendance for this class was below average. Although each students diversity was shown on the profile I had not included this in the lesson plan, I had mentally made a not on each student and there learning need. Identified areas to build upon…
competencies needed to achieve them the learning needs would be identified through the organisations skills audit and training needs analysis. Example: Tom Smiths basic learning needs: Installation and Setup of Ultimo; Navigation through Ultimo; Identification of Ultimo functions; Basic Ultimo user operation; Advanced Ultimo user operation; Fault finding in Ultimo; 3. Diversity To accommodate the diversity of needs amongst my team and maximise their participation in the proposed learning opportunities,…
risks5. In Italy, which traditionally has a unitary board structure, the regulations stipulate that a corporation must be comprised of a separate board of auditors, who are composed of an internal body of independent members that will carry out the audit function. Wojcik states that in Italy neither the board of directors nor the board of auditors have ever been able to exercise effective control over managers6, because there Italian corporations possess a dominant shareholder, as we studied last week…
