(AO) trends and looks at a broad area encompassing billing, mediation, CRM, ordering, self service, revenue assurance, fraud management and partner management. The report evaluates CSP requirements for BSS managed services and provides an analysis of global market drivers and managed services trends, with a particular focus on Asia Pacific, Europe and the Americas. Research for the report included an online survey of 120 senior executives within CSPs as well as in-depth interviews with over 30 companies…
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