Chapter 1
THE PROBLEM AND ITS BACKGROUND
Introduction

Employee motivation and job satisfaction have always been an important issue in an organization, but few organizations have not made motivation and job satisfaction top priorities or even neglected the issue at times. The failure of the managers in the organization to determine the motivational factors of the employees will create dissatisfaction of the employees which will eventually result to the decrease in productivity of the employees. The managers of the organization should properly utilize its people who are considered the most important part of an organization because these employees are the one’s doing the legwork in order to achieve the goals of the organization. It
Background of the Problem The Department of Education, Regional Office non-teaching personnel is just like any other organization. It has its duty of giving support staff to the field for the efficient and effective delivery of quality education to our people. It is responsible for the management and governing of the Philippine system of basic education. The DepEd as an organization is also the chief formulator of Philippine educational policy and is responsible for the Philippine primary and secondary school system. The Department of Education is not only composed of teachers but also non-teaching personnel who are responsible in ensuring that the agency is continuing its purpose managing the educational system. The researcher found it necessary to focus the study on the non-teaching personnel who are often neglected and not given top priority in terms of benefits, salaries, and trainings. Based on the General Appropriations Act of 2010, as approved by the President of the Philippines, almost 75% of total budget of the Department of Education is being allocated for the Personal Services of the teaching and non-teaching personnel. Over 500, 000 teaching and non-teaching personnel are presently under the payroll of the DepEd. In the regional office, out of several thousands of teachers, only 108 non-teaching personnel are catering to their needs in terms of administrative support on