UNIT CODE: GB 512 A COMMUNICATION DIARY INTRODUCTORY PART A communication diary is an excellent method to track all the communication that occurs within an organization, between an organization and its stakeholders, between stakeholders themselves, etc. This might include phone calls such as who to/from, duration, topic, action taken, emails: who to/from, subject, time taken, action taken and reports: report topic, time taken, who to/from. Using a communication diary help gather data for…
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