1. Provide some examples in business or daily life in which a controlled process is erroneously adjusted and an out-of-control process is ignored. What implications do these errors have?
My example of a controlled process that is erroneously adjusted is the thermostat. My house is two-story. The A/C unit upstairs is set on heat at a temperature of 76 degrees and automatic adjustment. Today’s weather temperature was unusual 80 degrees. So, the heat unit didn’t come on. However, due to the temperature outside, it still caused the house to heat up. So, the temperature upstairs was 80 degrees. That is an example of erroneous adjustment.
Examples of an out-of-control process in daily life that are ignored are getting old, high blood pressure
The lean service system for United Airlines is the following:

a) Airplane boarding process - For flights within the U.S., Guam, Puerto Rico and the U.S. Virgin Islands, customers and their bags must meet the check-in and boarding requirements below. These requirements refer to the minimum amount of time before scheduled departure. The minimum check-in time requirement for customers not checking bags on flights within the U.S., Puerto Rico and the U.S. Virgin Islands is 30 minutes, except for Guam (GUM), which is 60 minutes.
For international flights, customers and their bags must meet the check-in and boarding requirements below. These requirements refer to the minimum amount of time before scheduled departure.
(b) Cabin service - We are pleased to offer menu choices that have been carefully selected for our premium customers. On United Express® flights longer than 700 miles (approximately two hours), United First® and United Business® customers will enjoy complimentary snack boxes featuring high-quality, brand-name foods. Wherever your travels take you, the following complimentary beverages are available: Soft drinks, Fruit juices, Tonic water, Seltzer water, Bottled water, Milk, Tea, and Regular and decaffeinated coffee. Alcoholic beverages are complimentary in premium cabins on all flights. In United Economy®, alcoholic beverages (cocktails, wines and beer) are available for purchase. Beer and wine is