and to understand your own responsibilities. Wherever you bought your goods (a shop, market, catalogue, the internet), and even if they are second-hand they should meet three tests. They should be • Of satisfactory quality • Fit for purpose • As described If a seller breaks any of these conditions then you: • Have the right to ask for your money back • Do not have to accept a replacement; if you do accept a replacement, ask for written agreement that if the replacements…
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