that are no misunderstandings. Can be considered as body language: facial expressions, eye contact, touch, etc... Body language helps individuals to express themselves in a non-verbal way or to emphasize their ideas, emotion, etc... Unit 1 2 2.1- The best way to find out an individual’s communication and language needs, wishes and preferences is through conversation, questions, what language he or she is most comfortable using and how can this facility supply the materials and services…
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