Horwitz IB). In this case, the Furniture and bedding retail sales team member have race and gender diversity. Steve, as a team leader, has a potential sexist and racist. Therefore, the background and gender bias lead to a severe irrationality for Steve. Although all members make their best efforts to have a large exceed in sales target, they have been verbally abused or even threatened of losing job in private. Before members communicate at the 12th month, Sheila, Carmen and Mahmoud may complain about…
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