For example, the ISO 9001 system emphasized on customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making, and mutually beneficial of supplier relationship (ISO, 2012a). These systems had been adopted worldwide (Psomas & Fotopoulos, 2010; Milios et al., 2013; Manning, 2013; Kafetzopoulos et al.,…
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