 Equal Employment Opportunity Concepts (e.g., BFOQ, business necessity, burden of proof, non-retaliation, disparate treatment, disparate/adverse impact – be able to define and discuss)
 Civil Rights Act of 1964, Title VII (coverage and all concepts)
 Civil Rights Act of 1991 (key provisions)
 Americans with Disabilities Act Amendments Act (ADAAA) (coverage)
 Uniform Guidelines on Employee Selection
 Job-Related Validity (content validity, criterion-related validity: predictive and concurrent) **Read/understand the Basics of Validity document on Blackboard.
 How to calculate adverse impact, how to interpret the results of calculations
 Sexual Harassment and Workplace Relationships, how to minimize liability
 Affirmative defense for sexual harassment (What is it? Why is it important? How do you establish it?)
 Reasonable accommodation (making disability accommodations)
 Religion and Spirituality in the Workplace (types of accommodations)
 Court cases discussed in class (sexual harassment, sexual orientation and religious accommodation)
 A Bad Hair Day or Religious Custom H
MGMT 321 Fall 2013 - Exam 1 Study Guide

Human Resource Management in Organizations
 Workforce Demographics and Diversity (how/why this impacts HR issues)
 Organizational Cost Pressures and Restructuring (downsizing)
 HR Management Roles (Administrative, Operational/Employee Advocate, Strategic…examples of each, changes in emphasis)
 HR outsourcing (what functions of HR are typically outsourced?)
 Privacy – Burned by the Firewall Video Case (the video where Janet – the HR manager, put one of Lynn’s employees on administrative leave without telling Lynn about it first).
Human Resource Planning and Retention
 Key reasons why employees stay/drivers of retention
 The Psychological Contract
 Types of Absenteeism and Turnover
 Policies/Programs for Controlling Absence (examples, pros and cons)
 The relationship between Job Satisfaction, Organizational Commitment, Job Performance/Productivity
Equal Employment Opportunity
 Equal Employment Opportunity Concepts (e.g., BFOQ, business necessity, burden of proof, non-retaliation, disparate treatment, disparate/adverse impact – be able to define and discuss)
 Civil Rights Act of 1964, Title VII (coverage and all concepts)
 Civil Rights Act of 1991 (key provisions)
 Americans with Disabilities Act Amendments