Essay on Final: a Day in the Life of a Hotel Front Office Manager

Words: 2568
Pages: 11
Hotel Affluent
Lynn Perrotta
HTT250
July 22, 2011
M.E. DeFrias

Hotel Affluent
Axia College Material
Appendix B

Final Project Daily Schedule

Time | Activity | 5:00 a.m. | Arrive at work | 5:30 a.m. | Review night audit | 6:00 a.m.6:30 a.m. | Compose and send out memosContact local law enforcement/Make appointment for 10 a.m. | 7:00 a.m. | Emergency meeting/Maintenance DirectorExecutive Housekeeper /Director of Security Re: Air/Laundry/Linens | 7:30 a.m. | Meeting: Security Director/Valet Director/HR Director, F&B Director/ Special Events Coordinator Re: Car Burglaries | 8:00 a.m. | Meeting: Food and Beverage Director Re: Seafood Delivery | 8:15 a.m. | Meeting: Front Office
Update | | Attendees: | Russ Sandwich, F&B Director; Sunnie Gilbert, Special Event s Coordinator | | | Agenda Topics | | Missing Seafood Delivery | | Pre-meeting notes: | Delayed seafood delivery for governor’s daughter’s wedding reception tonight. | Mr. Sandwich will contact an alternate vendor for immediate seafood delivery this morning or earliest possible time. If no vendor can be found, bring suggestions for replacement for seafood dishes at the wedding reception. | If resolved before our scheduled meeting bring the new seafood order and delivery status. | | | | Meeting conclusions: | Alternate vendor contacted scheduled delivery at 1:30 p.m. Miss Gilbert assures that is enough lead time for seafood prep, cooking, and assembling the dishes. | Mr. Sandwich will pursue a vendor/customer relationship with new alternate seafood vendor. | Mrs. Perrotta will call F&B and Special Events to check the status of delivery at 11:30 to be assured that everything is still moving forward | Person responsible: | Deadline: | Mr. Sandwich will inform Miss Gilbert when the order arrives, who in turn will e-mail the Front Office Manager of the arrival. | | | Russ Sandwich, F&B Director | 1:30 p.m. | | | | |

| Guest Car Burglaries | | Meeting called by: | Lynn Perrotta, Front Office Manager | Type of meeting: | 7:30 Update & Investigation | | Attendees:

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