Marketing Study Guide Exam 1 Chapter 1. -Marketing: The activity, set of institutions, and processes for creating, capturing, communicating, delivering and exchanging offering that have value for customers, clients, partners, and society at large. -Needs & Wants: the marketplace can be segmented into groups of people who are pertinent to an organization for particular reasons. -Exchange: the trade of things of value between the buyer and the seller so that each is better off as a result.…
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