Course Title: Supervisory Management
Submission Date: 22 October 2012
One Stop Production Company’s Report

TABLE OF CONTENTS Summary of the Case 3 Statement of the Problem 4 Core Problem 4 Satellite Problems 6 Recommendations……………………………….........................................................16 Reasonable Assumptions...............................................................................................19 Bibliography………………………………..................................................................20

Summary of the case
One Stop Production is a garment manufacturer specializing in the production of school uniforms. Ms. Susan Holford shared the management of the business with her father Mr.
The lack of trust in the workers’ knowledge results in a ‘one way’ flow of communication.

* No Clear Goals / Targets
The goals of the organization have not been clearly defined and relayed to the workers. The levels of production and sales which are being sought have not been laid out to the workers.

RECOMMENDATIONS * Management and Leadership training for Ms. Susan Holford. This is very important so as to develop within her the skills which are necessary for her to manage the organization as well the workers. Leadership & Learning are indispensible to each other. It is known that effective Leaders are not always born but can be trained.

* Hire a Human Resources Manager - Human resource managers have a key role to play to help a company achieve its objectives and run effectively. HR managers assist employees with matters relating to their employment and also help employees with questions regarding health insurance and other benefits. Hiring and firing employees are both important functions performed by the human resources department because there are certain procedures to be followed. However, a crucial role of human resources is to work closely with upper management as well as the staff to ensure positive company relations at all times. (To assist with the hiring of the Human Resources Manager, we have attached the following document. Please see Exhibit 2.1, 2.2, 2.3 and 2.4) *