data gathering, (c) diagnosis and feedback, (d) interventions, (e) evaluation, and (f) ending. This paper analyzes the current challenges facing the DSA and identifies the three major issues affecting the DSA as: (a) resistance to change, (b) discrimination and exclusion, and (c) low employee engagement and work performance. These issues will be explored in-depth to identify the underlying problems, and to create interventions that ultimately will create a positive change at the DSA. Finally, this…
Words 9105 - Pages 37