University of Phoenix Material Cathrina Smith

Conflict Management Plan

1. Identify the available conflict management strategies and their strengths and weaknesses.

Strategy
Strengths
Weaknesses

1.1 Competition Strategy

Very assertive, works hard at beating others on the team, not a team player.
No cooperation, when working with others. Has no feeling of concernment and is not cooperative.

1.2 Collaborating Strategy

Works to satisfy all concerns within the group. Works well as a group to provide a win-win solution.
Situation may arise and the team/group may not be able to get problem resolved.

1.3 Compromising Strategy

The willingness to ration out the conflict and accept the solution that provides incomplete satisfaction for both parties.
One may not feel as the issue at hand was resolved because it’s not in his or her favor.

2. Which of the available conflict management strategies is most appropriate for the current situation with David and James? Provide your rationale, including what factors you considered in making your selection. Your response should be at least 100 words.

2.1 The more appropriate conflict management plan to use for David and James is the Collaborating Strategy. Both employees work hard and have had positive performance reviews. Their overall performance is the reason why both were chosen to lead the new project. In order for David and James to be successful they will need to use their interpersonal skills to move past the conflict that may harm the other members of their teams. Once a face-to face meeting is scheduled with both gentlemen, the true issue can be identified and management can work to provide a comprising solution for both. Whatever the ending result, both should be satisfied with the outcome.

2.2 The collaborating strategy is the more effective approach because neither David nor James will win or lose; both must have the willingness to meet in the middle for a solution that will provide exceptional results. By having a scheduled meeting that will take place face-to-face with their superintendents, both men are able to speak so that they can clear up any misunderstanding that they may have with one another. If both men cooperate and work together, they are able to achieve the same goals and will have a working relationship that will provide a high quality of work for both of their respective teams. Again, this would be a win-win solution with satisfactory results.

3. If the selected strategy is not successful, what is your alternate strategy? Provide your rationale for this selection. Your response should be at least 100 words.

3.1 An alternate strategy to consider if the collaboration strategy is not successful, one would consider using the compromising strategy. When using this strategy there is not a winner or a loser as the objective is for both men to have the desire accept a solution and work together to find a compromising solution. The unique characteristic of this strategy is that all parties anticipate