Complete all of your lesson materials and assigned readings. Make sure that you are focusing on:
Communication techniques that can be used to promote safety within the healthcare facility.
How communication can assist in providing optimal patient care.

You should be using complete sentences to answer the questions. Ensure that you are using correct grammar. In addition, support your answers using your textbook, course materials, credible internet resources, and scholarly journals. SkyScape is a great suggestion for assistance in completion of this assignment. All citations must be in APA format. 1 Point
1. Identify and Describe communication techniques that can be used to promote safety within the healthcare facility? 2 Points

Working in healthcare requires teamwork and proper communication techniques to ensure client safety and wellbeing. Treas and Wilkinson discuss a number of communication techniques that foster safety within a healthcare facility, among others, they discuss active listening, and this provides an avenue for free flow of information from the patient without interrupting and meets psychosocial needs of the patient. Facing the patient, making eye contact and focusing the conversion on issues of importance to the patient should be the goal of the nurse. They also talk about establishing trust, this is built over time as patient to nurse relationship grows, this is vital in meeting therapeutic goals of the patient. It entails being honest and providing care professionally and consistently. Being assertive is also discussed. Being assertive is important in dealing with stressful situations that require the nurse to be firm to ensure patient care. This can be in terms of dietary changes, life style changes among others.
Last but not least is restating, clarifying, and validating messages. This entails repeating back the received information to the patient to ensure proper understanding of the message, clarifying the message ensures the information is not changed and validating is ensuring that the nurse is making a proper interpretation of the message. This ensures that there are no misunderstandings and patient needs are