Unit one: Principles of personal responsibilities and working in a business environment

Assessment

You should use this file to complete your Assessment. * The first thing you need to do is save a copy of this document, either onto your computer or a disk * Then work through your Assessment, remembering to save your work regularly * When you’ve finished, print out a copy to keep for reference * Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.

Please note that this Assessment document has 8 pages and is made up of 7 Sections.

-------------------------------------------------
Name: Jennifer Hood

Section 1 – Know the employment rights and responsibilities of the employee and employer

1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information).

* Employer’s name * Employee’s name * Place of work * Job title

Employer’s name
P&O Ferries LTD

Employee’s name
Jennifer Hood

Place of Work
Channel House, Channel view road, Dover, Kent

Job Title
Call Centre Agent

2a) List three key points of legislation that affect employers in a business environment. * Data protection * Equality act * Health and safety

2b) List three key points of legislation that affect employees in a business environment. * Statutory employment rights * Pensions * Pay

3. Identify a range of places where a person can find information on employment rights and responsibilities. You should identify at least two internal and two external sources of information.

You can source information on rights and responsibilities from Trade Union members, line managers as well as personnel specialists. You are able to source information externally through libraries, the Citizens Advice Bureau and Chambers of Commerce.

4. Describe how representative bodies can support employees.

Representative bodies are able to give employees advice, guidance and support with matters such as prejudices and injustices as well as forwarding employees complaints to the correct bodies. Employee’s opinions will often be voiced by the representative bodies to ensure that their ideas and suggestions are heard and that staff receive all benefits that they should.

5. Briefly describe employer and employee responsibilities for equality and diversity in a business environment. You should give at least two employer responsibilities and two employee responsibilities.

If possible, provide relevant equality and diversity procedures from your workplace (or place of study) to support your answer. These documents should be annotated to highlight the relevant sections.

Employers must not discriminate against the age, race, religion or gender of their staff or interviewees. If it was proven that an employer has discriminated against a person they are not only facing legal action but also bad publicity which could have a detrimental effect on the company. Employees must also treat their colleagues fairly. It is important that employees as well as employers don’t use any labels or stereotypes that are inappropriate.

Resisting diversity in a work place can cause a bad work attitude amongst employees and have a negative impact upon public relations.

6. Briefly explain the benefits of making sure equality and diversity procedures are followed in a business environment. Your answer should include one benefit for the employer, one benefit for the employee and one benefit for the overall organisation.

If all equality and diversity procedures are complied with then all employees will be treated fairly. If employers do not follow procedures then they may face fines and penalties as there are laws in place