BTEC Business and Administration Level 2
Principles of personal responsibilities and working in a business environment
1. Know the employment rights and responsibilities of the employee and employer
1.2 Identify the main points of legislation affecting employers and employees – legislation affecting employers and employees safeguards both parties and includes the following:
Employment rights legislation
National minimum wage legislation
Employment legislation
Working time regulations
Part time workers regulations
Equality and anti-discrimination legislation
The above legislation would also cover entitlements such as time off and holidays, maternity, paternity, and adoption rights, parental leave and redundancy.
Principles of providing administrative services
9. Understand the purpose of reception services and how to follow reception procedures
9.3 Explain how to carry out entry, departure, security and confidentiality procedures in a reception area –
Maintaining visitor records
Issuing and retrieving identity badges
Keeping confidential information secure
Accompanying visitors
Maintaining the safety of visitors whilst on site
Principles of managing information and producing documents
2. Understand how to manage electronic and paper based information
2.1 Explain the purpose of agreeing objectives and deadlines for researching information - the purpose of agreeing objectives and deadlines include:
Establishing exactly what needs to be done and by when
Guaranteeing work can be produced to the correct brief
Allowing the planning of tasks along with other work, so that there are no undue delays or inaccuracies in the work produced.
2.2 Identify different ways of researching, organising and reporting information – information may be organised in a number of ways depending on the nature of it and its intended audience. For example, it can be organised by:
Date
Subject
Importance
Deadline
Similarly, the way in which information is reported will depend on the needs of the end users and can be done as follows:
In depth or as a summary
In writing or verbally
As an electronic presentation
As a spreadsheet

3. Understand the purpose of producing documents that are fit-for-purpose
3.1 Identify reasons for producing