most prolific use of technology to support employment interviewing has involved the telephone (Schmidt and Rader, 1999). Yet despite the popularity of telephone interviews, virtually no *Address for correspondence: Joanne Silvester, Department of Psychology, Goldsmiths College, University of London, Lewisham Way, London, SE14 6NW, UK. Email: J.Silvester@gold.ac.uk 206 studies have investigated their comparability with face-toface employment interviews. It would seem that the very ‘normality’ of the…
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