INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT VOLUME 11 NUMBERS 2/3 JUNE/SEPTEMBER 2003 Technology and Discourse: A Comparison of Face-to-face and Telephone Employment Interviews Joanne Silvester* Neil Anderson University of London University of Amsterdam Very little research has investigated the comparability of telephone and face-to-face employment interviews. This exploratory study investigated interviewers’ questioning strategies and applicants’ causal attributions produced during semi…
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