Touchstone® DG860
Data Gateway
User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out streaming media, downloading new software, or checking your email, the Touchstone DG860 Data Gateway brings it all to you faster and more reliably with both wired and wireless connectivity.
The Touchstone Data Gateway provides four Ethernet connections for use as the hub of your home/office Local Area Network (LAN). The Touchstone Data Gateway also provides 802.11b/g/n wireless connectivity for enhanced mobility and versatility.
Installation is simple and your cable company will provide assistance to you for any special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Installing and Connecting Your Data Gateway
Configuring Your Ethernet Connection
Using the Data Gateway
Troubleshooting
Glossary

Export Regulations
This product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration authorization. Any export or re-export by the purchaser, directly or indirectly, in contravention of U.S. Export Administration Regulation is prohibited.

Copyright © 2012 ARRIS. All rights reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to ARRIS.
ARRIS, Touchstone, and the ARRIS logo are trademarks or registered trademarks of ARRIS Group. All other trademarks and registered trademarks are the property of their respective holders.
Protected under one or more of the following U.S. patents: 7,031,435; 7,100,011. Other patents pending.
ARSVD01444
Release 8 Standard 1.4

March 2012

Safety

Getting
Started

Installation

Ethernet
Configuration

Usage

Troubleshooting

Glossary

Safety Requirements
ARRIS Data Gateways comply with the applicable requirements for performance, construction, labeling, and information when used as outlined below:

CAUTION
Risk of shock
Mains voltages inside this unit. No user serviceable parts inside. Refer service to qualified personnel only!
•

Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming pool, etc.), to avoid risk of electrocution.

•

Do not use spray cleaners or aerosols on the gateway.

•

The product shall be cleaned using only a damp, lint-free, cloth. No solvents or cleaning agents shall be used.

•

Avoid using and/or connecting the equipment during an electrical storm, to avoid risk of electrocution.

•

Do not locate the equipment within 6 feet (1.9 m) of a flame or ignition source (i.e. heat registers, space heaters, fireplaces, etc.).

•

Use only power supply and power cord included with the equipment.

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Equipment should be installed near the power outlet and should be easily accessible. •

The shield of the coaxial cable must be connected to earth (grounded) at the entrance to the building in accordance with applicable national electrical installation codes. In the U.S., this is required by NFPA 70 (National Electrical
Code) Article 820. In the European Union and in certain other countries,
CATV installation equipotential bonding requirements are specified in IEC
60728-11, Cable networks for television signals, sound signals and interactive services, Part 11: Safety. This equipment is intended to be installed in accordance with the requirements of IEC 60728-11 for safe operation.

Touchstone DG860 Data Gateway User’s Guide

3

Safety

Getting
Started

Installation

Ethernet
Configuration

Usage

Troubleshooting

Glossary

If the equipment is to be installed in an area