ORGB: 1, 3, 4, 5, 9, 10 B&S: 3, 7 CHAPTER 1 Organizational Behavior and Opportunity HUMAN BEHAVIOR IN ORGANIZATIONS often described as clockworks – orderly, idealized organizational behavior devoid of conflict or dilemma also seen as snake pits – dark side of human behavior, is seen at its extreme in air rage and workplace violence organizational behavior: study of individual behavior and group dynamics in organizations concerned with psychosocial, interpersonal, and behavioral dynamics organizational…
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