Week 1 Name: Jingyi Jiang ID:11621
Q1 Why it is important for a company to have a successful operation? For a successful company well managed operations are very important. It decides whether the company can go further in the future or not. A successful operation contributes to an organization a lot. I think to understand operation and how they contribute to the success of an organization .It is important to understand the strategic nature of operations. Efficient organization operations are a vital tool in achieving competitive advantage in the daily contest for customers. What factors influence buying decisions? For most services and goods, price, quality, product performance and features, product variety, and availability of the product are critical. All these factors are substantially influenced by actions taken in operations. For example, when productivity increases, product costs decline and product price can be reduced. Similarly, as better production methods are developed, quality and variety may increase. As for today’s business, operations have become a positive factor when facilities, equipment, and employee training are viewed as a means to achieve organizational objectives, rather than as narrowly focused departmental objectives. Therefore , the standard for judging operations is changing from cost control (a narrowly defined operating objective) to global performance measurements in such areas as product performance and variety, product quality, delivery time, customer service, and operational flexibility. Over time, operations management has grown in scope and increased in importance. Today, it has elements that are strategic, it relies on behavioral and engineering concepts, and it utilizes management science/operations research tools and techniques for problem-solving. So a successful operation is a good method to help a company or an organization operating well. Making more money saving more time and