Implementation, Strategic Control, and Contingency Plans Kristina Hollenbeck December 21, 2014 STR/581 Margarita Salas-Amaro Nordstrom, Inc. is a leading fashion specialty retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, they’ve been committed to providing customers with the best possible service and focused on improving it every day. This commitment has taken them from a small Seattle shoe shop to the leading fashion specialty retailer…
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