This is an outline of the three-step writing process, which should apply to your analysis of a case study. Answer the case questions related to each step directly on this form. For the three-step process questions, you may use short phrases and sentences for your answers. Then add a page break, and write your response as directed in the case study and save the document as one file.

Student name

I. Plan A. Analyze the Situation 1. What is your general purpose? To inform customers by writing an announcement 2. What is your specific purpose? To inform and explain to consumers about the 2007 line and reassure them that we moving forward to address their issues. 3. Exactly what do you want your
F. Compose the Message You DO NOT have to attach your first draft. II. Complete G. Revise the Message or Resume
List three or more changes you made between your first draft and final draft suggested by the prompts in that checklist in Chapter 6, p. 156: 19. First change? I had some sentences that were very wordy so I cut them short 20. Second change? Added some white space and did a revision for readability. 21. Third change? Reduced the caring part a little but still showed concern 22. Additional changes? Nothing else H. Produce the Message or Resume
Use effective design and layout for a clean, professional appearance. Proofread the Message or Resume.
Review for errors in layout, spelling, punctuation and other mechanics. You DO NOT have to list typos and mechanical errors.
Distribute the Message or Resume
Submit this and the final draft in the drop box in one file.

Carter’s values the care and safety of your family. It has come to our attention, that a small number of concerned parents have reported skin irritation on the necks of backs of children and infants. These irritations are reddish in color and your child may have an allergic reaction to the tag-less labels.
We want all the parents, customers and family members to understand that we are truly concerned about this and even in such rare cases, we are determined to