EMPLOYEE RELATIONS
MSL661
FLEX MODULE

© Copyright Belhaven University | Revised February 2014

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COURSE DESCRIPTION
Employee Relations offers an overview of Training and Organization Development in Human Resource settings. Topics include intervention strategies, employee empowerment, and organizational transformation and strategic change in the context of human resources. Finally, the role and style of the
HR/OD practitioner is discussed in the context of a Christian world view.
This course is uniquely important for three reasons: First, few things will consistently determine career success as much as working with and through others. Second, this is a hands-on course; students can directly apply the ideas during and after the course. Third, master’s level students seek promotion— these adult students must prepare others to succeed them before they can advance. Three critical points will be emphasized in the course: different types of intervention strategies, the manager’s relationship to performance management and employee relations and strategic change. Students will be encouraged to lead this class and engage in interactive discussions.

ACKNOWLEDGEMENT
This course was developed by the faculty of Belhaven University.

TOPICS
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Employee Relations offers an overview of Training and Organization Development in Human
Resource settings. Topics include: o intervention strategies o building employee/manager relationships o employee empowerment o organizational and personal transformation o strategic change in the context of human resources.
Finally, the role and style of the HR/OD practitioner is discussed in the context of a Christian world view.
Employee Relationship Breakdowns
FOSA
Communications Connection
Employee Engagement
Manager as Coach
Shared responsibility of performance management
Goal Setting
Developing work relationships
Providing feedback
Writing performance appraisals
Common performance appraisal errors
Emotional Intelligence
Self Awareness
Self Management
Social Management

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Challenges of Constant Change
Systems approach: Finding new ways to work together
Understanding Corporate Culture
Cultural Resistance to Change
Lifecycle of Resistance to Change
Leading Change
Strategies to Increase Motivation to Change
Role and style of the OD Practitioner
OD Practitioner Styles
Intervention Process
Forming the OD Practitioner-Client Relationship
The Diagnosis Process
Data Collection and Analysis

WORLDVIEW GOAL(s) FOR THIS COURSE
This course will teach you how to gain the cooperation of others in achieving objectives, meeting the needs of others, and just treatment of people are vital objectives in both secular organizations and the
Christian life. Leaders are measured by their ability to encourage people to achieve desired results.
Leaders must be able to identify, develop, and retain skilled people.
Likewise, leaders are evaluated by God based on treatment of others and concern for their welfare.
Ephesians 6:9 warns leaders they have a Master in heaven that reviews and judges them. “In your relationships with one another, have the same mindset as Christ Jesus” the Bible commands us in
Philippians 2:5. Hebrews 12:14 says to “Make every effort to live in peace with everyone and to be holy, for without holiness no one will see the Lord”. Finally, Proverbs 15:13 says that a happy heart makes the face cheerful, but heartache crushes the spirit. After seeing these verses, they help students, faculty and business managers be better prepared to serve Christ Jesus in careers, personal lives, and the world of ideas. Relevant scripture references include:
Romans 12:16
Live in harmony with one another. Do not be proud, but be willing to associate with people of low position. Do not be conceited.
Ecclesiastes 3:12
I know that there is nothing better for