Unit 001- Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings.
Outcome 1- Understand why communication is important in the work setting.
1,2,3) People communicate in different ways for a range or reasons. You have to communicate with the parents of the children in your setting about their personal, social and emotional developments as well as their learning developments to create the best personal care for the child. People also communicate for social events that the nursery might hold such as Christmas party’s or plays. You can also communicate and share information through letters or TV screens with notices about illness’ that may be going round, events coming up or pictures from previous events.
It’s also important to have good communication between employees and management to ensure a safe, flowing setting. Having good relationships between employees reflects on the atmosphere of the nursery which children will also pick up on, if there is a good atmosphere the children will thrive better than they would in a frosty atmosphere with no communication and tension.
Communicating with children is extremely important for their development growth, you need to be able to pick up on facial expressions and gestures as well as communicating verbally as they may express their feelings and actions in various different ways. It is important to respond in the correct way if a child is frustrated or upset by calming them down or being excited with them when they feel proud of something they have made or done. If they are showing happy or excitable feelings then nurture that and respond in the same way, if they are upset you need to communicate with them in a caring nature and support them the best you can through talking to them, giving them a cuddle and trying to make them feel happy again.

Outcome 2- Be able to meet the communication and language needs, wished and preferences to individuals.
3) I would seek advice on communication when there was a barrier such as language, speech, disability (blind, hearing) or culture if I needed to, or if I simply did not understand what it was a child was trying to tell me. I would seek advice from my room leader or other nursery nurses or assistants in the room I work in, failing that I would speak to my manager for advice.
Outcome 3- Be able to reduce barriers to communication.
2) You can reduce barriers to communication by having labels around the settings as well as pictures displaying what they may want i.e. - a cuddle, sleep, drink, food or dummy. To reduce a language barrier you may introduce EAL which is English as Additional Language. This is an additional support that a child can receive either individually or in a group. This programme works to support work being done in class through teaching and reinforcing language around a variety of cross-curricular themes such as: Myself, Food and Clothes, Transport and travel, Seasons, holidays and festivals and the local and wider community.
To reduce barriers of communication with a child who has a hearing impairment you may use strategies such as pictures, flash cards, sign language, gestures and facial expressions.
4) As well as asking for advice from my colleagues there are many different organisations that help with communication issues.
Here are a couple I found-
The Aiding Communication in Education Centre offers help and support for children with complex physical and communication difficulties and for their