4.2 Answering the research questions
1. What is the current layout of the transportation process at GGMC?
Data gathered has shown that there is no formal layout of the transportation process whereby there is a structure governing on how vehicles are assigned, who is given priority in certain instances amongst others.

2. What are the problems affecting the current transportation process at GGMC?
The results from both the interview and questionnaire analysis indicate that there are numerous problems affecting the current transportation process at GGMC. The major problems are:-
- A small fleet of vehicles which translates to supply does not meet demand.
- The types of vehicles availability do not match the type of vehicle needed for the work
- The operation’s objectives of speed and dependability on the usage of vehicles to carry out staff functions will be heightened thus resulting in a better-managed organization.

4. What are the relevant best practices of operations and process management suited for the GGMC’s transportation planning process?
Every organization that aims to be the best in their purpose of the establishment will follow guidelines that will allow them to grow. These guidelines are known as best practices. In the case of GGMC, the relevant best practices of operations and process management that is suited for their transportation planning process are as follows:-
- The implementation of control and planning tool which can be used to have a handle on the structural implementation of a transportation system. This will allow for a logical layout that will guide all affected by the transportation system as to the guidelines of using the organization’s transportation system.
- The creation of a transportation manual that outlines the
This paper was undertaken to define and comprehend the current transportation system employed at the Guyana Geology and Mines Commission.

Currently, GGMC transportation systems require great attention given that it can be costly to have a failing transportation system. The need to conduct assessments into the current operations is crucial for continued operations of the organization’s transportation department. Staff and consumers complaints are key since they can provide useful potholes that may have been missed by management can result in greater advantages for the organization once complaints are rectified.

In summary, an unstructured transportation system has a ripple effect on every aspect of organization’s operations starting from employee performance and ultimately customer satisfaction as well as organization overall performance. As such, GGMC should place keen attention on restructuring its current transportation system so as to allow for a more effective and efficient service in lieu of achieving the organization’s objectives. The shortcomings, once rectified, can results in a better management of the transportation system which will increase all aspects of