The majority of coaching is generally delivered within an organisation by an immediate supervisor or manager. However, many organisations now employ professional external coaches to come into their organisation to provide this service.
External coaches are trained to deliver specific individual coaching sessions to meet the individual needs, following the methods of setting clear standards, goals, use of learning, feedback and evaluation. The biggest problem is that it perpetrates the existing practices and styles.
Job Rotation: It is the process of training employees by rotating them through a series of related jobs. Rotation not only makes a person well acquainted with different jobs, but it also alleviates boredom and allows to develop
This training is about making people understand about themselves and others reasonably, which is done by developing in them social sensitivity and behavioural flexibility. It is ability of an individual to sense what others feel and think from their own point of view. It reveals information about his or her own personal qualities, concerns, emotional issues, and things that he or she has in common with other members of the group. It is the ability to behave suitably in light of understanding. A group’s trainer refrains from acting as a group leader or lecturer, attempting instead to clarify the group processes using incidents as examples to clarify general points or provide feedback. The group action, overall, is the goal as well as the process. Sensitivity training Program comprises three steps (see Figure 1.2). Unfreezing the old values: The group members should keep their old beliefs or perceptions about the other members aside and motivate them to speak freely, whatever is in their minds. By doing so, there is a chance that each member will be heard carefully, and new relations can be formed by eliminating the misconceptions, that were created in the past. Development of New Values: Once the member is allowed to speak freely, the behaviour of each other can be determined easily, through the interactions in the form of feedback. Thus, at this stage, the members start developing the values or beliefs about each other. Re-Freezing the new ones: The beliefs formed through the interactions with each group member, individual tries to freeze the perception or behaviour in his mind. The success of sensitivity training depends on how the trainees get an opportunity to practice their new behaviours at their