Education:
2050 Bridgetown Circle. Unit 1204, Scarborough Ontario M1W 2V5
Phone: 647-350-2265 Email. Nadia-kaleem@hotmail.com
Nadia Qamar
Objective

To secure a challenging position with a dynamic organization that will provide me a platform to apply my educational & professional skills to produce outstanding results.

WORK EXPERIENCE:

1. ADT Alarm Guard Security company (November 2011 till date)
Trainee Manager - Ontario, Canada

• Promoting the product and improving the sale by building excellent customer relationship.
• Dealing with different Customers regarding the problems and issues about the product.
• Ensuring the excellent Coordination among the managers and the customers.
• Listening carefully to the customer problems and Providing the prompt attention to the issues

2. Progressive Rehab Centre (August 2011 till – November 2011)
Operations Assistant - Ontario, Canada

• Maintain files and databases of clients using universal Software System.
• Customer dealing at the front desk and over the phone.
• Coordinating with different health professionals and patients.
• Regular review of various clients files strategy, propose assessments / recommendations via Auto Insurance Claims Forms, in a time efficient manner using HCAI Tracking Manager.
• Handle various claims inquiries, future plans, conflicts and concerns regarding various Accident Benefit Claims.
• Keep track of all invoices, bills and payments and assist in the preparation of department budgets and expenses.

3. Leo communications Lahore Pakistan March 2004- Feb. 2008
• Played a lead role in building up the customer care and relationship creating and developing ‘Online Feedback System’ using HTML and Java Programming.
• Worked on the help desk to provide support for the customer care issues.
• Maintained various web portals of Leo communication by performing load and stress test by incorporating the ‘code-test-debug’ cycle.
• Implemented Corporate Sales program and formulated new business strategies by analyzing potential market opportunities.
• Worked with CRM (Customer Relationship Management) Software to maintain company’s interactions with customers, clients and predicted sales prospects.
• Successfully turned several leads in to our clients and reached most of