1.1

A working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct, towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you're paid, you are accountable and responsible for any mistakes and errors you make. Time limits and boundaries apply and you do not necessarily have to like the people you work with but need to keep personal opinions and feelings to yourself. Mutual respect and understanding is a key factor in developing a good working relationship.

A personal relationship is a relationship formed through choice, with someone who you like, who you may share interests and feelings with. In a personal relationship there are no sets of rules and procedures to follow and you are able to voice your personal opinions, thoughts and feelings. A personal relationship is therefore formed simply because you like that person and choose to have that relationship with them whether it is a family relationship, friendship or sexual relationship.

1.2

There are many different working relationships in my work environment.
Management and staff - Comply with policies and procedures or agreed ways of working Support worker & resident -Maintain a professional duty of care
Support worker & colleagues - Cooperate with colleagues and treat them with respect Working relationships with outside agencies (Doctors, Dentists etc.) -Be professional, Keep clear records to enable on-going medical support
Multi-disciplinary teams - Keep up to date on a regular basis.
Parent, Relatives of services users- Be professional at all times, they are not friends. Advocates

2.1

It is of utmost importance that I adhere to the agreed scope of the job role to ensure:

I work within the boundary of my job role
I am not doing things that I am not qualified to do

By not adhering to the agreed scope of my job role could lead to:

Accidents
Individuals not being supported appropriately thereby denied a high level of care Information may not be passed on timely and accurately if passed at all
Confidential information being passed on

2.2

Agreed ways of working are policies & procedures, guidelines, etc., they set out how your employer requires you to work. They incorporate various pieces of legislation as well as best practice. They are there to benefit and protect you, the individuals you support, your employer & any members of the public. They enable you to provide a good quality service working within the legal framework and most importantly aim to keep you and the individuals you support, safe from danger or harm.

2.3

Work place policies and procedures should be regularly updated, in full and fully implemented by all staff members. All policies and procedures should fall in line with any new legislation relating to the care of others. This means that new laws and legislations change all the time, so the policies and procedures need to be in full and up to date to relate to these changes. It is a legal requirement that all staff follow the policies and procedures. The agreed ways of working are based on the legal requirements and standards set out by the regulatory boards; CQC codes of practice and essential standards therefore full knowledge is essential. Following the limits of your role. The agreed ways of working are up to date and that you have full knowledge of these as they are in place to protect staff, individuals and the organisation itself.

3.1

Working together in partnership with others makes achieving one’s task alongside the overall objective being achieved with less stress and everybody gains from each other’s knowledge and experience which is what team work is all about.

To further reinforced my belief in working as a team I use the acronym TEAM
T – Together
E – Everybody
A – Achieve
M – More

3.1

Working in partnership with others enables you to perform tasks