personal, interpersonal, group/team, organizational, societal/mediated Ch. 2 -Conceptual components in communication (i.e., symbols/verbal/speech, understanding, etc.) -Notion of communication as process -Action, interaction, and transactional model -Notions of encoding, decoding; characteristics of message (definitions, intent, functions) -Media richness theory -Daft & Lengel; 5 criteria used to define richness and an overall claim, richness hierarchy, Lee & Heath’s hypothesis and findings…
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