Alpha Sesay
140 Parkhill Avenue, Apt. #2B, Staten Island, NY 10304
(718) 447-0518 / Ssynsr08@aol.com

SUMMARY OF SKILLS & QUALIFICATIONS: • Highly detailed Customer Service and Retail Sales professional with over 10 year experience. • Proficient in MS Office 2007, Adobe Photoshop • Capable of working in a fast paced environment; excellent team player with strong multi-tasking abilities

PROFESSIONAL EXPERIENCE
Modells Sporting Goods Sales Associate/Stock Room Clerk 03/12 - Present • Utilize retail and commercial expertise to capitalize on sales opportunities by prioritizing merchandise flow to the sales floor. Ensure adequate supplies to create an effective stockroom environment • Accurately records and manages all inter-store and warehouse inventory movement • Greet customers to ascertain what each customer wants and needs. Place special orders or call other stores to find desired items. Answer questions regarding the store and its merchandise. • Recommend, select, and help locate and obtain merchandise based on customer needs and desires. • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Service, clean and supply staff restrooms. Maintain clean and orderly stock room by sweeping, mopping and buffing floors. Clean windows, glass partitions, and mirrors, cleaners, sponges, or squeegees.

Barnes & Noble’s Sales & Stock Room Clerk 08/11-12/11
Barnes & Noble’s Stock Room Clerk 06/08-10/09 • Took inventory and examined merchandise to identify items to be reordered or replenished. • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise. • Received, opened, and issued sales floor merchandise. Compared merchandise invoices to items actually received to ensure that shipments are correct. Cleaned display cases, shelves, and aisles. • Check and maintain equipment to ensure that it is in working order. • Serviced, cleaned, and sanitized restrooms. Gather and empty trash. Coordinated recycling program. • Clean building floors by sweeping, mopping, buffing and vacuuming. • Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.

Champs Sports Sales Associate 11/08 – 04/11 • Received payment by cash, check, credit cards, automatic debits and coupons. Issued receipts, refunds, credits, and change due to customers. Assisted customers by providing information and resolving their