efforts to create explosive and humorous content that attracts attention and encourages viewers and readers to share it across their social networks. This results in an electronic word of mouth commonly referred to as eWoM. It basically refers to any statement which the customers/consumers share via the Internet; maybe through instant messaging, social media etc; about an event, product, brand, company or service. The underlying message spreads and becomes viral from user to user and presumably resonates…
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