Portfolio of Case Studies
Case study #1 pg.379
Whose responsibility should it be to complete those reports?
It is Bob’s job to clean up and complete any reports he can until the end of the day or until his last day of work. That is only fair to the real people and children who are represented by the cases that he carries. After that however, it is Harriet’s job or whoever Melville Middle School appoints to clean up and organize and take over the cases that Bob has open.
Is Bob right was he really doing his job?
Bob may have been doing his job but part of any job is being able to communicate with coworkers and bosses. Because Bob was not keeping up on the company information in the newsletter or replying to e-mails that he did not
When possible, involving employees in goal setting and planning helps them to feel like they add value, knowledge, ideas, insight and experience. At the very least, involving them in goal setting on the department level and sharing the most important goals and direction will help the employees to be more motivated. If you share a picture and share meaning, you have agreed upon what constitutes a successful and acceptable deliverable. Empowered employees can then chart their course without close supervision.
What are the costs and benefits of high turnover and of reducing it?
Reducing turnover lessens recruiting costs. When an employee leaves a company, the company incurs a cost in filling the open position. Actual recruitment cost depends on a variety of factors such as the salary level of the position that must be filled and the size of the base of candidates for the job to be filled. More specialized jobs can cost more to fill because specialists are generally paid more. Recruitment cost elements can include employment advertising and search or employment agency fees. Administrative costs will be lower with a more stable workforce composed of long-tenured employees. When turnover is high, administrative costs such as paycheck discontinuance, health-care service notifications, exit interviewing and employee orientation and training costs will increase.
How might Hillcrest develop and implement an employee program that