How Can Your Company Apply Operations Management (OM)?
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How can your company apply operations management (OM)?
I work for Portsmouth Public Schools as a School Security Officer in the high school. Everyone spoke of the opportunity in Portsmouth. Test scores, school accreditation and high school graduation are all pressing concerns, but many expressed the opinion that opportunities exist to improve performance in all three areas. Many could not describe this “opportunity” without mentioning that Portsmouth Schools were suffering from a negative perception. Many recognized that strong academic programs and other successes were not highlighted or talked about and that the division media coverage and website need to disseminate positive information and dispel the negative perceptions.
Discuss 2 examples of how OM is used to improve the efficiency and effectiveness of business operations.
Portsmouth and Portsmouth City Public Schools have not fully recovered from the 2008 economic downturn. Employees have not had raises in three or four years. Morale was widely reported as low and there is fear that employees are being lost to other jurisdictions. Staff cuts in support, maintenance and custodial are also taking their toll on the maintenance and cleaning of the school facilities. Bus driver shortages were also causing delays to school and increasing parent and staff frustration.
Discuss the purpose of OM and how it could improve things like production, quality assurance, resource management, and customer stratification.
The job of
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