Personal Development Journal – Module Completion (M1 Writing for Business)

To be completed at the end of the module...

What were your experiences of this module/assessment?
(What did you enjoy/learn/find challenging?)
What further action do I need to take and/or further learning that I need?
When am I going to take action?
How will this contribute to my overall goal?
How will I measure this?
(e.g. Gather feedback, reflect on changes, monitor results etc)
I learnt how to write in report style format for business purpose, something which I have never done other than in an assignment prior to this. This will help with any future reports, or formal communications I need to make.
It was hard to get into writing the assignment as I have not done this for a number of years and time was also a challenge, personally and whilst in work
Continue using the skills gained when writing reports and other formal communications.
As and when required

By any feedback I receive from reports I may write.
Learner Signature: L. Kirk
Date: 16th February 2015
Personal Development Journal – Module Completion (M2 Understanding & Developing Relationships)

To be completed at the end of the module...

What were your experiences of this module/assessment?
(What did you enjoy/learn/find challenging?)
What further action do I need to take and/or further learning that I need?
When am I going to take action?
How will this contribute to my overall goal?
How will I measure this?
(e.g. Gather feedback, reflect on changes, monitor results etc)
I learnt how to understand the needs and expectations of customers and stakeholders and why this is important.
I learnt about who stakeholders can be and how to identify them for different situations.

I found this assignment to be quite difficult to write as it was something fairly new to me and there are lots of different things to consider
I will use this assignment and the research I carried out to understand my customers’ needs requirements when I start my new role
Everyday life. When I start my new role

Feedback from customers and line manager.

Provide statistical data where possible to view how efficient things have been.
Learner Signature: L.Kirk
Date: 19th February 2015
Personal De1velopment Journal – Module Completion (M3 Understanding Leadership)

To be completed at the end of the module...

What were your experiences of this module/assessment?
(What did you enjoy/learn/find challenging?)
What further action do I need to take and/or further learning that I need?
When am I going to take action?
How will this contribute to my overall goal?
How will I measure this?
(e.g. Gather feedback, reflect on changes, monitor results etc)
I enjoyed figuring out what my leadership style was and asking my team how they saw me as a leader.

I learnt what behaviours are likely to have a positive and negative effect on an individual and a group
Using situational leadership and adapting my leadership style to suit different team members and situations.

Use this knowledge to lead the team and be more flexible as I will be aware of what style suits which team members.

This will enable me to have a more flexible leadership style

Response from team members. Openness of the team towards me and feedback

Learner Signature: L. Kirk
Date: 19th February 2015
Personal Development Journal – Module Completion (M4 Understanding Change in the Workplace)

To be completed at the end of the module...

What were your experiences of this module/assessment?
(What did you enjoy/learn/find challenging?)
What further action do I need to take and/or further learning that I need?
When am I going to take action?
How will this contribute to my overall goal?
How will I measure this?
(e.g. Gather feedback, reflect on changes, monitor results etc)
Prior to this module my team had just been through a big change so this helped with my assignment writing as I learnt how to deal with changes and how to support my team throughout.
I learnt what the