on what is a rapid, volatile, discontinuous change, how it impacts a firm, and how to assess the impacts. At last, a case discussion will be shown to analysis how CEOs should respond this change appropriately. Introduction Turbulence happened in the digital age, which have great impact on an organization. A PESTEL model used in strategic analysis to identify the external environment in order to guide the firm though these uncertainties. Then, CEOs should respond these changes followed four steps…
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