Introduction

The Galley represents as a restaurant, which has approximately 150 seats to serve in a canteen style restaurant. It is situated on the top floor of an eight-story building. Until 2012 it had offered a buffet service for the employees of that building. Actually the galley Cafeteria had links with a shipping company.
In 2013 as per the huge international competition, it was taken over by a Lunchbox UK Ltd. Lunchbox UK Ltd provided all the existing 20 staff of the Galley’s restaurant with new set of terms and condition. Over the past two years many developments took place in the surrounding area including a cinema, a sports center, 30 office buildings and many private apartments. As a result there were three new restaurants and
Revise the updated working practice: Time to time revision of the work practice should be used in the organization. This would help the organization ij order to manage change in a well-defined manner. Jean instead of only imposing the change should have explained it to all the staff members.

Due participation of the staff members: With the help of direct participation of the employees at the restaurant, the staff members would be able to work harder and in a much smart manner, hence, it would be recommended that Jean should try to involve all the employees in strategic planning (woods & king, 2002) participation of existing staff members at Galley restaurant would help in order to minimize the barrier and maintain cordial relationship with one another.

Examination of employee reaction
Explanation see appendix 3:

Base on the galleys situation, we can clearly seen the first two stages of the five stage model, the denial and the anger. Denial is usually a temporary defense, which can give the time to understand news of change before moving to other changes. It’s the initial stage of numbness and shock. In this case employees were unable to accept the new change suddenly from their long-term typical terms and conditions for about 20 years. They don’t want to believe the change is happening. That’s why they all respect their managers and obey their customers. Although employees shown their dislike by the higher