Nordstrom Nordstrom’s employees and management are the company’s most valuable resource. An article written in the Seattle PI describes exactly why this is true. It states that, “Nordstrom salespeople make decisions as if managing their own business; they are trusted to do what is right. Everyone else in the company is there to help the sales staff make the sale and please the customer” (Mulady, 2009). The way the employees are treated and valued is a perfect portrayal of the company’s mission of providing the best possible customer service and value to the customer. Even though the salesperson is the front man for the company, the human resource and management team act as the glue that holds the company together. The president of Nordstrom was also the first among their direct peers in fashion-specialty retail to print on Forest Stewardship Council (FSC)-certified paper with 30 percent recycled content.
Recruitment, Selection and Training The company’s goal is to attract the best talent, so it makes good business sense to recruit from a diverse population. They achieve this by utilizing targeted media, job fairs, community organizations and college placement centers. Each of these methods helps the company find the individuals who support Nordstrom’s goals and values. The recruiting process is typically done online, where candidates can apply for job opportunities. Depending on the position, one will either start the online application process or be asked to submit a resume. Than the individual, whom skills and abilities match an open position, will be contacted by a recruiter, department manager or human resources assistant. After an initial conversation, a decision will be made. If there is a potential fit the person will set up an additional interview time where they will meet physically. Diversity Training forms an important part of Nordstrom's diversity efforts. The company had an Executive Vice President who looked after Human Resources and Diversity Affairs. In addition, Nordstrom had another Vice President who
enabled the iPod brand to establish its brand positioning and values. As well as discussing the characteristics and benefits of the iPod and how it relates to communities and the elements that have contributed to building iPods brand equity. The paper begins with highlighting that brand positioning and values are important in guiding how consumers view and differentiate a brand from competitors. iPod via its creative executions and distinctive advertising campaigns, have been successful in highlighting…
Page 3 of 8 People & Change Management Assignment 1 Liam Carpenter 01/03/2013 surveys to gain insight as to what their employees thought about working in McDonalds. Building databases from employee feedback is one of the most powerful resources for generating positive change in an organisation. (Church, Margiloff and Coruzzi, 1995) However the implications of employee surveys to management can sometimes outweigh their advantages. The credibility of a survey is in the actions of the company…
Introduction In a rapidly and continuously changing work environment, organisations are becoming more volatile giving rise to renewed concerns for human resource management (HRM). To survive in an intense competitive environment and subsequently achieve their objectives, organisations require human resources (HR) and capabilities that are exceptional and create value in an inimitable way (Barney & Clark, 2007; Pfeffer, 1994). Boxall and Purcell (2003) reinforced that the unique talents among…
I agree with you that health literacy is a serious and real problem in the health care field. Limited health literacy affects a patient's entire health care experience. Patients with low health literacy are more likely to miss preventive measures, which will most likely require rehospitalization. It is imperative for nurses to avoid jargons and use simple language to get the message across. While Henderson’s theory supports nursing as a profession in assisting patients who are well or sick and ensuring…
AG-l: Anthony, R.K. and Govindarajan, Control Systems, lih edition, V. (2007) Management McGraw-Hill Irwin (Chapter 2- Understanding Strategies, pp. 53-97). Chapter Anthony, R.K. and Govindarajan, V. (2007) Management Control Systems, lih edition, McGraw-Hill Irwin (Chapter 2Understanding Strategies, pp. 53-71). Understanding Strategies Management control systems are tools to implement strategies. Strategies differ between org,}nizations, and controls should be tailored to the require ments…
Organic Nature Srihari Dandu, Table of Contents Executive Summary 3 Situation Analysis 6 Advertising Objectives ……………………….. ……….……….16 Advertising Strategy 20 Testing And Evaluation 28 References 29 Executive Summary Organic clothing is clothing produced with fibers which have been produced organically, such As organic cotton, organic linen, organic silk, or organic wool. Other fibers which can be used in organic clothing include Tencel, hemp, bamboo, leather, and organic recycled…
is the author of three US patents, one for a novel method to analyze finite state machines, a second for work on cycle-based simulation technology and a third(pending approval) for a unique e-commerce tool. He has also published several technical papers. In his spare time, Mr. Palnitkar likes to play cricket, read books, and travel the world. 6…
